BOT is perfect as a front-door to your business. At Meon Technologies, our one of the best chatbots provides a simple and friendly way for customers to ask questions or send information. Instead of searching through website content or completing traditional online forms, BOT eases the process of navigating within websites.
This platform provides with useful insights and performance reports with real-time analytics quickly.
Chatbot App assists in mapping keywords that users would relate to for a particular intent and trigger actions seamlessly.
Get a notification instantly when your customer needs to speak human assistant through a push notification on your connected.
Multi Lingual Support
Conversational AI can provide multi-lingual support to customers with live chat in their preferred language.
Perks of Using the MEON BOT is, It is more fascinating and more attractive way to grab your customer’s attention within few seconds
Give immediate response to your customers Customers get satisfied when they get quick and immediate response from your side. AI Chatbot is always ready to give instant responses for the basic questions before your agent can take over the chat control. It mitigates the response time to 1 second.
Overcome Limted Resources
Allocation of resources by reducing customer support Chatbot based LiveChat cut down your resource cost, you need zero or a few agents for the live chat customer support. Our AI Based LiveChat keeps getting smarter overtime and requires one-time training and mitigates the training cost by 10 times. Additionally, it contributes in increasing the customer satisfaction rate.
Maintain 24/7 or offline hours availability. You can either keep your chatbot online live 24/7 or just after the office hours when you sleep. Your MEON LiveChat works when you sleep and agents can take over when you start your day.
Fetch P&L, Holding, Ledger, etc. reports from the back office
Backend Integration with any database/API
Backend chat support, Play videos, Attachments, Emojis
Automatic Website search, Option-Based Chat
Backend Chat support (any number of your support guys)
Quick Styling (Bot design ready in 15 minutes)
Data Analytics(chat logs and history, etc.)
Option-Based Chat, Gives feedback option, Speech integration.
Frequently Asked Questions