Welcome to CHATBOT

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ChatBot

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What is a Chat Bot

ChatBots are lightweight apps delivered via messaging.

  • Useful in Customer experience.
  • Presenting product directions.
  • Providing customer service.
  • Solving Customer issues 24/7.

Meon Chat Bot Features

  • Self Learning.
  • Self Help Service.
  • How to Query & FAQ’s.
  • Media Attachment & Retrieval.
  • Contact and Enquiry.
  • Customer analysis.

Users and Modes

  • MEON can chat in multiple languages.
  • MEON is speech enabled.
  • MEON can send and receive Email Notifications.

Meon Chatbot Benefits

  • Operational efficiencies.
  • Improved consistency.
  • Increased scalability.
  • Faster issue/query resolution.
  • Easy to make changes e.g. add new responses.
  • Bots can initiate conversation with Customer.
  • Competitive advantage in Market.
  • Improved Customer service.
  • Simple interactions.
  • Fun.